Payment Policy

About Credit/Debit Card

With customer-focused decision-making in mind, our operating rule is that All prices and payments are in U.S. From a customer-service standpoint, dollars (USD). Accordingly, we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. In practical terms, the payment options actually available for an order are displayed securely at checkout.

For a careful account of our customer understanding, the relevant position is that payment information is encrypted and processed by Shopify and authorized payment providers. Accordingly, canadapooch does not store complete card numbers or card security codes. Accordingly, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

The store follows a consistent approach to expectations: approved refunds are returned to the original payment method within 5-10 business days after return inspection and approval. Where applicable, a bank or card issuer may need additional time to post the credit. As a related point, taxes are collected as required by applicable law. Where applicable, payment questions may be sent to Support@canadapotro.shop or (508) 494-5565.

For consistent decision-making, the applicable standard is this: customers must provide accurate billing and contact information. Where applicable, If a payment is declined, verify the entered details or contact the card issuer. For completeness, we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Merchant Information

As part of well-defined process, customers should understand that the customer contact email is Support@canadapotro.shop. For that reason, the storefront brand name is canadapooch. Where applicable, the customer contact telephone number is (508) 494-5565. Within the same framework, the complete physical address, which is also the default return address, is 26 Kent St, Somerville, Massachusetts, 02143, United States. In addition, the business name is canadapooch.